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Refund Policy

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Our Commitment to You

Hair It Is Foundation is grateful for your support and donation. Your generosity allows us to provide free hair services to school-age children in low-income families. We value your contributions and are committed to handling your donations with respect and transparency. 

 

General Donations

  • Non-Refundable Policy: All donations made to Hair It Is Foundation are non-refundable. When you make a donation, it is considered an irrevocable gift that is immediately put to use to fund our mission and programs.

  • Correction of Errors: While donations are non-refundable, we understand that errors can happen. If you have made a duplicate or incorrect donation, please contact us within 3 days of the transaction. We will work with you to correct the error and may issue a refund in these limited circumstances.

  • Requesting a Correction: To request a correction, please email us at info@hairitisfoundation.org with the following information:

    • Your full name and contact information.

    • The date and amount of your donation.

    • A description of the error (e.g., duplicate transaction, incorrect amount). 

 

Recurring Donations

  • Cancellation: If you have set up a recurring donation and wish to cancel it, you can do so at any time by contacting us directly at info@hairitisfoundation.org or by logging into your donor account on our website.

  • No Refunds on Past Payments: Cancellation of a recurring donation will stop all future payments but will not result in a refund of past contributions. 

 

Event Tickets and Registrations

  • Cancellation by Hair It Is Foundation : In the rare event that Hair It Is Foundation must cancel a fundraising event, you will be offered a full refund of your ticket price. We will provide details on the refund process via email and on our website. You may also be given the option to convert your ticket purchase into a non-refundable donation to the organization. 

Contact Us

If you have any questions or concerns regarding our refund policy, please contact us at:

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